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On-demand cards · Japanese vaultLegal
Last updated: 2 June 2026
This Privacy Policy explains how iskurajp collects and uses personal data when you use our website, waitlist, or shop.
Michael Williams trading as iskurajp (trading as iskurajp)
Business address: Greater London, United Kingdom
Email: hello@iskurajp.co.uk
For UK data protection law, the data controller is the legal entity named above (or the operator identified there if the legal entity name is being finalised).
We process personal data on the following bases:
We use trusted processors who handle data on our instructions:
Our Japan partner receives only the information needed to source and handle your card (for example, card identity and condition tier). We do not send your full payment card details to Japan.
Some processors (for example Stripe, Google, Trustpilot, or email providers) may process data outside the UK. Where required, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses.
We keep order and payment records for as long as needed to fulfil orders, handle disputes, and meet legal, tax, and accounting requirements — typically several years for financial records.
Waitlist and marketing data is kept until you unsubscribe or ask us to delete it, subject to any suppression records we must retain.
Card-request photos and related processing logs are kept for as long as needed to handle the request and any resulting order, then deleted or anonymised when no longer required.
Trustpilot may retain review-invitation and review data under its own retention policy.
Analytics data is kept according to Google Analytics configuration and our retention settings.
Under UK GDPR you may have the right to access, rectify, erase, restrict, or object to processing, and to data portability where applicable. You may withdraw consent at any time for processing based on consent.
To exercise your rights, email hello@iskurajp.co.uk. We may need to verify your identity. We will respond within one month in most cases.
You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your data.
After your order is marked delivered in the UK we may send you a one-off email inviting you to rate your experience with iskurajp on Trustpilot. We share your email address, name (or a reasonable display name), and an order reference with Trustpilot for this purpose. We do not send review invitations at checkout.
You can ignore the invitation. If you publish a review, Trustpilot is the platform controller for that public content. Contact Trustpilot to manage or delete a published review.
To opt out of future review invitations from us, email hello@iskurajp.co.uk.
If you join the waitlist or subscribe to updates, we use your email to send launch and product news. We will not sell your personal data.
Every marketing email includes a way to unsubscribe. You can also contact hello@iskurajp.co.uk to opt out.
Our shop is not directed at children under 18. We do not knowingly collect personal data from anyone under 18.
We may update this policy from time to time. The "Last updated" date at the top of this page will change when we do. Material changes may also be highlighted on the site.
Privacy questions: hello@iskurajp.co.uk.
Michael Williams trading as iskurajp (trading as iskurajp)
Business address: Greater London, United Kingdom
Email: hello@iskurajp.co.uk
This information is provided for general guidance about how iskurajp operates. It is not legal advice. If you need advice for your own situation, consult a qualified solicitor.